Help Scout
Free planShared-inbox customer support software with a free plan limited to one inbox.
Easy to start
- Category
- Help desk
- Best for*
- Small teams that want a shared inbox that feels like email.
- Business size*
- Small team
- Free plan
- Yes
- Free trial
- Yes
- Pricing note
- Pricing page lists a Free plan (limited to 1 Inbox and 1 Docs site) and a free trial of paid plans (no credit card required). (From the vendor's pricing page, checked 2026-10-17. Amounts are stated only where the vendor's page shows them; otherwise see the pricing page.)
- Added
- 2026-10-17
- Sources checked
* "Best for", business size and badges are our own editorial labels. "Not listed" means we did not find it on the vendor's pricing page when checked. Pricing and plans change often; always confirm on the vendor's site.